Effective Date: March 4. 2006
Last Updated: March 4, 2026
At RC Racing Tips (operated by Health Marketing LLC), we want our refund terms to be clear and fair.
This Refund Policy explains how refunds work for digital products and print/physical products (if offered).
If you have questions, email us at support@rcracingtips.com
1. Digital Products (Including The Field Manual)
90-Day Field Manual Guarantee
If your purchase includes our 90-Day Field Manual Guarantee, you may request a refund within 90 days of your purchase date.
Our guarantee is simple: If the manual does not make you more confident in what to do next — in your driving, tuning, or race plan — email us within 90 days and request a refund.
How to Request a Refund
To request a refund, email support@rcracingtips.com and include:
a) The email address used for purchase
b) Your order number (if available)
c) A short note requesting the refund
We may ask for brief feedback (optional), but we do not require a long explanation to process a valid request.
Refund Processing
Approved refunds are typically issued to the original payment method. Processing times depend on your payment provider/bank.
2. Digital Delivery Problems (No Access / Download Issues)
If you purchased a digital product but did not receive access, please contact us first at support@rcracingtips.com
We will make reasonable efforts to help you access your purchase (resend links, confirm email address, troubleshoot delivery issues, etc.).
3. Free Minicourse / Free Downloads
Our free minicourse, worksheets, and free downloads do not require payment, so no refund applies.
You may unsubscribe from emails at any time using the unsubscribe link.
4. Print / Physical Products (If Offered)
Damaged, Defective, or Misprinted Items
If a print/physical item arrives damaged, defective, or misprinted, contact us within 7 days of delivery at support@rcracingtips.com and include:
a) Order number
b) Photos of the issue
c) Short description of the problem
If confirmed, we will work to make it right (replacement or refund, at our discretion).
Shipping Delays
Shipping times are estimates unless explicitly guaranteed. Delays may occur due to carriers, weather, customs, or other factors outside our control.
Incorrect Shipping Address
Please verify your shipping address before ordering. We are not responsible for delays/losses caused by an incorrect address provided at checkout.
5. Orders with Both Digital + Print Products
If your order includes both digital and print products, refund handling may differ by item type:
Digital products follow the digital guarantee/refund terms
Print products follow the physical product terms above
If you need help, contact us and we’ll assist you.
6. Chargebacks and Payment Disputes
If there is a problem with your order, please contact us first at support@rcracingtips.com so we can help resolve it.
Filing a chargeback without contacting us first may delay resolution and may result in loss of access to digital products while the dispute is under review.
7. Policy Changes
We may update this Refund Policy from time to time. The version posted on this page applies to future purchases. The terms shown on the sales/order page at the time of purchase govern that purchase.
8. Contact Us
RC Racing Tips / Health Marketing LLC
Email: support@rcracingtips.com
Mailing Address: PO Box 195554 Winter Springs FL 32719
